These Terms and Conditions govern your access to this website and any purchase of products or services made through this website. By placing an order or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, please stop using this website and do not place any orders.

1. General
These Terms and Conditions apply to all visitors, users, customers, and others who access or use this website.

These Terms and Conditions may be amended, updated, or replaced at any time by posting the revised version on this website. Your continued use of this website following any such changes constitutes your acceptance of those changes.

2. Eligibility
By using this website or placing an order, you confirm that you are at least 18 years old, or that you are acting under the supervision and consent of a parent or legal guardian.

You also confirm that all information provided by you is accurate, complete, and current.

3. Products and Services
All products and services displayed on this website are subject to availability.

Reasonable efforts may be made to ensure that product descriptions, specifications, images, pricing, and availability are accurate. However, no guarantee is given that all content is complete, current, or error-free.

Product images are for general illustration purposes only. Actual colours, sizes, packaging, or appearance may vary depending on device display, production variation, or supplier updates.

The right is reserved to modify, discontinue, or withdraw any product or service at any time without prior notice.

4. Pricing
All prices displayed on this website are stated in the applicable currency shown on the website unless otherwise specified.

Prices may be changed at any time without prior notice.

In the event of any typographical, system, technical, or pricing error, the right is reserved to correct the error and to cancel or refuse any order placed for the affected item, even if the order has been submitted or payment has been made.

Where payment has already been received for a cancelled order, the amount paid for the affected item shall be refunded using the original payment method, where applicable.

5. Orders
All orders placed through this website are subject to acceptance and availability.

An order confirmation email or notification does not necessarily mean that the order has been accepted. It only confirms that the order request has been received.

The right is reserved to refuse, reject, limit, or cancel any order at any time for reasons including but not limited to:

  • product unavailability;

  • errors in pricing or product information;

  • suspected fraud or unauthorized activity;

  • incomplete or inaccurate customer information;

  • breach of these Terms and Conditions.

If an order is cancelled after payment has been made, an appropriate refund will be processed for the affected amount, subject to payment provider processing times.

6. Payment
Payment must be made in full at the time of purchase using the payment methods made available on this website, unless otherwise stated.

If payment is declined, reversed, charged back, or otherwise not successfully completed, the order may be cancelled or suspended.

You agree that payment information submitted by you must be valid and that you are authorized to use the selected payment method.

7. Shipping and Delivery
Shipping and delivery timeframes stated on this website are estimates only and are not guaranteed.

Delays may occur due to courier issues, customs clearance, public holidays, weather conditions, supply chain disruptions, remote delivery areas, failed delivery attempts, or other circumstances beyond reasonable control.

You are responsible for ensuring that the delivery name, address, contact number, and other delivery details provided are correct and complete.

No responsibility is accepted for failed delivery, delay, loss, or additional cost caused by incorrect or incomplete delivery information provided by you.

Risk in the goods shall pass to you upon delivery to the address provided in the order, unless otherwise required by applicable law.

8. Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are subject to the applicable Refund Policy or Return Policy published on this website.

Any request for return, refund, replacement, or exchange must comply with the relevant policy, including any stated timeframe, product condition requirement, proof of purchase requirement, or exclusions.

Refund processing times may vary depending on the payment method, bank, payment gateway, or financial institution involved.

Certain items may be non-returnable, non-refundable, or non-exchangeable where stated on the website or where permitted by law, including but not limited to clearance items, perishable goods, customised items, personal care items, digital products, or items damaged through misuse.

9. Promotions, Discounts, and Voucher Codes
Any promotion, discount, voucher code, free gift, bundle deal, or special offer made available on this website is subject to its own terms and may be withdrawn, suspended, or amended at any time without prior notice.

Promotions cannot be combined unless expressly stated.

The right is reserved to reject or cancel any promotion or discount where misuse, abuse, technical error, or suspected fraud is identified.

10. User Account
If you create an account on this website, you are responsible for maintaining the confidentiality of your account login details and for all activities under your account.

You agree to provide accurate, current, and complete information and to update such information whenever necessary.

The right is reserved to suspend, restrict, or terminate any account suspected of fraud, misuse, unlawful activity, or breach of these Terms and Conditions.

11. Prohibited Use
You agree not to use this website:

  • for any unlawful, fraudulent, or abusive purpose;

  • to breach any applicable law or regulation;

  • to submit false, misleading, or inaccurate information;

  • to interfere with or disrupt the website’s security, operation, or performance;

  • to upload viruses, malware, or harmful code;

  • to scrape, extract, copy, or exploit website content or data without prior written permission;

  • to impersonate any person or entity or falsely state any affiliation;

  • to misuse any promotion, refund process, payment process, or account system.

12. Intellectual Property
All content on this website, including text, graphics, logos, icons, product descriptions, images, videos, layout, design, and software, is protected by applicable intellectual property laws.

No part of this website may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, modified, or commercially exploited without prior written permission, except where permitted by law.

13. Third-Party Services and Links
This website may include links to third-party websites, applications, payment providers, delivery providers, or other services for convenience only.

No responsibility is accepted for the content, availability, actions, policies, or practices of any third-party service provider or website.

Your use of any third-party service or website is at your own risk and may be subject to separate terms and policies.

14. Privacy and Personal Data
Any personal data collected through this website in connection with a commercial transaction shall be handled in accordance with the applicable privacy policy and applicable law.

By using this website and placing an order, you acknowledge that personal data provided may be collected, used, processed, stored, and disclosed as necessary for order fulfilment, customer service, payment processing, delivery, compliance, and related business purposes.

15. Disclaimer
This website and all products, services, content, and materials made available through it are provided on an “as is” and “as available” basis, to the fullest extent permitted by law.

No representation, warranty, or guarantee, whether express or implied, is made regarding:

  • the availability, reliability, or uninterrupted operation of this website;

  • the accuracy, completeness, or suitability of any content;

  • the availability of any product or service;

  • the absence of viruses or harmful components;

  • the compatibility of this website with any device, software, or browser.

Nothing in these Terms and Conditions is intended to exclude rights or protections that cannot lawfully be excluded under applicable law.

16. Limitation of Liability
To the fullest extent permitted by law, no liability shall arise for any indirect, incidental, special, consequential, or punitive loss or damage arising out of or in connection with:

  • the use of, or inability to use, this website;

  • any order, transaction, or attempted transaction;

  • any delay, failure, or error in delivery or communication;

  • any product unavailability, technical issue, or pricing error;

  • any unauthorized access to or use of data submitted through this website.

Where liability cannot be lawfully excluded, it shall be limited to the minimum extent permitted by applicable law.

Nothing in these Terms and Conditions shall exclude, restrict, or limit any statutory rights or remedies that cannot be excluded under applicable law.

17. Indemnity
You agree to indemnify and hold harmless the website owner, operator, affiliates, service providers, employees, representatives, and agents from and against any claims, losses, liabilities, damages, costs, and expenses arising out of or connected with:

  • your misuse of this website;

  • your breach of these Terms and Conditions;

  • your violation of any law or the rights of any third party;

  • any false, misleading, or inaccurate information submitted by you.

18. Suspension or Termination
Access to this website, or the ability to place orders, may be restricted, suspended, or terminated at any time, with or without notice, where there is reason to believe that these Terms and Conditions have been breached or where such action is necessary for security, operational, legal, or administrative reasons.

19. Force Majeure
No liability shall arise for any failure, delay, or inability to perform any obligation under these Terms and Conditions where such failure or delay is caused by events beyond reasonable control, including but not limited to natural disasters, flood, fire, pandemic, war, riot, labour dispute, internet outage, system failure, government action, transport disruption, or supplier failure.

20. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia.

Any dispute arising out of or in connection with these Terms and Conditions shall be subject to the jurisdiction of the courts of Malaysia, unless otherwise required by applicable law.

21. Severability
If any provision of these Terms and Conditions is found to be unlawful, invalid, or unenforceable, that provision shall be severed to the extent necessary, and the remaining provisions shall continue in full force and effect.

22. Entire Understanding
These Terms and Conditions, together with any other policies or notices published on this website, form the entire understanding relating to your use of this website and any purchase made through it.